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Built to pass a security review, and to protect students’ data every day.

Exams and student work are some of the most sensitive data an institution holds. This page sets out how Tomax protects it, in the order a procurement or security team usually asks.

  • ISO 27001Information security management
  • ISO 27017Cloud security controls
  • ISO 9001Quality management
  • SOC 2Security and data-handling controls
  • RGPDEU data protection law
  • FERPAUS student education records law

Your Data

Encrypted, logged and kept where you need it

Encrypted and logged

Data is encrypted in transit and at rest, and access is logged.

Stored in your region

Regional data residency keeps exam data in the jurisdiction your institution or regulator requires.

Built on AWS

Tomax uses Amazon Web Services, with all the relevant protections of AWS applied to your data.

Who Can See It

Access is separated, signed in and recorded

Separate permissions

Who can see a paper, who can approve it, and who can change a result are separate roles, not one administrator account, with role-based access down to individual exams.

Inicio de sesión único

SAML and OAuth 2.0, so staff and students use their existing institutional credentials.

No routine access for Tomax staff

Support engineers access data only when your institution requests it, and every access is logged.

Exam Integrity

Custody of the paper, from authoring to results

Cadena de custodia

Cada acción relacionada con el artículo lleva una marca de fecha y hora y es atribuible, desde su redacción hasta la publicación de los resultados.

Sealed papers

Review and approval are recorded before a paper is sealed, so authoring, approval and release sit with different roles.

Excepciones registradas

En cada excepción se indica quién la concedió y por qué.

Secure delivery

A lockdown browser with identity verification at login, and live monitoring for exams that need it.

Privacy

Students and institutions stay in control

Nunca se ha vendido ni se ha utilizado para formación

Student work and session data are not sold, shared with advertisers, or used to train commercial AI models.

Your institution sets retention

Retention is enforced to your policy, and recordings can be deleted automatically based on your institution's configuration.

A person decides

Tomax surfaces anomalies for review. An integrity decision is never made automatically: a human at your institution always reviews and decides.

Student rights

Students can ask what is held about them, have errors corrected, ask for erasure once retention and appeal periods have passed, object to processing, and contest a flag.

VivaGo recordings are stored encrypted and covered by the same policy. Read the full detail in the student privacy page and the privacy notice.

For Procurement

Documentation for your security review

Full documentation is available for procurement and security review. Ask your Tomax contact, or write to us and we will send it.

Security and sales questions
sales@tomax.io
Privacy requests
privacy@tomax.io

Preguntas frecuentes

Tomax is ISO 27001, ISO 27017 and ISO 9001 certified, and complies with SOC 2, GDPR and FERPA. Full documentation is available for procurement and security review.

Need our security documentation?

Talk to the team. We will walk through how Tomax handles your data and send what your review needs.

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